Privacy Policy

We collect only the information we need to provide our services, including: (a) identity and contact details such as your name, email address, mobile number, and delivery address; (b) account information such as your username and distributor details; (c) transaction information such as orders, payments, and order history; and (d) technical information such as device, browser, and usage data collected automatically when you use our website. Payment card details are processed securely by our payment provider and are not stored on our servers.

We collect information directly from you when you register, place an order, purchase a package, or contact us. We also collect certain information automatically through cookies and similar technologies to operate and improve the platform. We collect personal data by fair and lawful means, with your knowledge and consent.

We use your information to: process and fulfill orders; manage your account and distributor profile; process payments and prevent fraud; provide customer support; send transactional and service messages; comply with legal and regulatory obligations; and, with your consent, send promotional communications. We use your data only for the purposes for which it was collected or as permitted by law.

We do not sell your personal information. We share it only when necessary to provide our services — for example, with logistics and fulfillment partners to deliver your order, and with our authorized payment provider to process payments. We may also disclose information when required by law, regulation, court order, or a lawful request by a government authority. Any third party that processes data on our behalf is required to protect it under confidentiality obligations.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, tax, and accounting requirements. When data is no longer needed, we securely dispose of or anonymize it.

We protect your data using commercially reasonable technical and organizational measures designed to prevent loss, theft, and unauthorized access, disclosure, or modification. While we work to safeguard your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Under the Data Privacy Act, you have the right to be informed, to access, to correct, to object to processing, to erasure or blocking, to data portability, and to lodge a complaint with the National Privacy Commission. You may also withdraw consent at any time, subject to legal or contractual restrictions. To exercise these rights, contact us using the details below. We may verify your identity before acting on a request.

Our website uses cookies and similar technologies to keep you signed in, remember your preferences, and analyze usage so we can improve the platform. You can manage cookies through your browser settings, though disabling them may affect some features.

Our website may contain links to sites we do not operate. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies.

Our services are intended for individuals at least eighteen (18) years old. We do not knowingly collect personal data from minors. If we learn that we have collected such data, we will delete it.

We may update this Privacy Policy from time to time. The revised version will be posted on our website with a new effective date. Your continued use of our services constitutes acceptance of the updated policy.

For privacy questions or to exercise your rights, contact our Data Protection Officer at: